Voxify, a provider of speech recognition technologies for automating customer call centers, raised $15M in 4th-round; Intel Capital lead the deal

PRESS RELEASE

Voxify�, the company that enables contact centers to offer self-service for customer phone calls, announced that it has closed a $15 million funding round. This additional capital allows Voxify to accelerate the expansion of its integrated industry solutions and aggressively scale through its rapidly expanding partner ecosystem. The financing was led by new investor Intel Capital, with continued participation from Voxify's existing investors, El Dorado Ventures, Palomar Ventures, and Sigma Partners.

"Our customers and partners have embraced the Voxify solutions because the rapid and successful deployments have led to game-changing enterprise capabilities," said John Gengarella, Voxify CEO. "2007 was an exceptional year of growth for Voxify and we plan to leverage this funding to continue to invest in the products and partnerships which enabled this growth."

Voxify provides speech self-service solutions built from industry-specific templates and offered as a managed service. Voxify's solutions range from informational responses to customer inquiries to fully transactional reservation systems to interactive outbound calls with secure transactional capabilities. Contact centers are offered flexibility in application customization, control in making changes to meet rapidly changing business needs, and options for hosted and premise-based deployments.

"We feel that self-service is a driver of growth throughout the global customer service industry," said Jon Kruse, investment manager, Intel Capital. "Voxify has earned industry-leading customers and an impressive partner ecosystem that allows a distinct advantage in this market segment."

"Voxify's success comes from its combination of high performing and evolving speech applications that meet critical business objectives," said Daniel Hong, lead analyst for Customer Interaction Technology at Datamonitor. "The company has shown forward thinking innovation with its new interactive outbound calling application and its embrace of new deployment paradigms for 'managed services' in the enterprise, which is a highly accepted service model and represents the fastest growing area of the enterprise network speech industry today."

About Voxify
Voxify enables contact centers to offer self-service for customer phone calls. Voxify Automated Agents� are speech applications that offer the lowest risk to deployment and a rapid return on investment. Built from industry-specific templates and patented conversational models, Voxify Automated Agents allow callers to speak naturally -- resulting in the best customer service. Voxify offers managed services for both hosted and premise-based deployments. Millions of callers around the globe speak daily to Voxify Automated Agents when calling such companies as Continental Airlines, Hammacher Schlemmer, and Wyndham International. For more information, call 510-545-5000 or visit www.voxify.com